At KAT Vogue, we are committed to providing you with a seamless and efficient shopping experience. Here’s everything you need to know about our shipping policy:
Order Processing :
All orders may take 2-3 days for domestic order. In general, domestic order gets delivered between 3-7 days. You will receive an email notification once your order has been shipped, including a tracking number to monitor your shipment.
Shipping Options
We offer a range of shipping options to suit your needs. Our aim is to ensure your purchase arrives safely and promptly. You can choose from standard, express, or overnight shipping, depending on how quickly you need your items.
Shipping Rates
We strive to keep our shipping rates reasonable and transparent. Shipping costs are calculated based on the shipping method selected and the total value of your order. Detailed information about shipping rates is provided at checkout.
International Shipping
KAT Vogue also offers international shipping to select countries. Delivery times and costs for international shipments vary depending on the destination. Please be aware that international orders may be subject to customs duties and taxes, which are the responsibility of the customer. These charges are not included in the shipping rates and may vary by country.
Tracking Your Order
Once your order has been shipped, you will receive an email with a tracking number. This allows you to track your package’s journey from our warehouse to your doorstep. You can also log into your KAT Vogue account to view your order status and tracking information.
Address Accuracy
To avoid any delays, please ensure that your shipping address is accurate and complete. KAT Vogue is not responsible for packages delivered to incorrect addresses provided by the customer. If you realize there is an error in your shipping address after placing your order, please contact our customer service team immediately for assistance.
Lost or Damaged Packages
In the unlikely event that your package is lost or arrives damaged, please contact our customer service team within 7 days of the expected delivery date. We will work with the carrier to resolve the issue as quickly as possible and ensure that you receive your order.
Contact Us
For any questions or concerns regarding our shipping policy, please reach out to our customer support team at support@katvogue.com or call us at (123) 456-7890. We are here to help and ensure you have a positive shopping experience with KAT Vogue.
Thank you for choosing KAT Vogue! We appreciate your business and are dedicated to providing high-quality products and excellent customer service.